Privacy Policy

Global Backpackers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Global Backpackers website and governs data collection and usage. By using the Global Backpackers website, you consent to the data practices described in this statement.

Collection of your Personal Information

Global Backpackers collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Global Backpackers also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Global Backpackers. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Global Backpackers for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Global Backpackers website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Global Backpackers public message boards, this information may be collected and used by others. Note: Global Backpackers does not read any of your private online communications.

Global Backpackers encourages you to review the privacy statements of websites you choose to link to from Global Backpackers so that you can understand how those websites collect, use and share your information. Global Backpackers is not responsible for the privacy statements or other content on websites outside of the Global Backpackers and Global Backpackers family of websites.

Use of your Personal Information

Global Backpackers collects and uses your personal information to operate the Global Backpackers website and deliver the services you have requested. Global Backpackers also uses your personally identifiable information to inform you of other products or services available from Global Backpackers and its affiliates. Global Backpackers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Global Backpackers does not sell, rent or lease its customer lists to third parties. Global Backpackers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Global Backpackers may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Global Backpackers, and they are required to maintain the confidentiality of your information.

Global Backpackers does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Global Backpackers keeps track of the website and pages our customers visit within Global Backpackers, in order to determine what Global Backpackers services are the most popular. This data is used to deliver customized content and advertising within Global Backpackers to customers whose behavior indicates that they are interested in a particular subject area.

Global Backpackers website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Global Backpackers or the site; (b) protect and defend the rights or property of Global Backpackers; and, (c) act under exigent circumstances to protect the personal safety of users of Global Backpackers, or the public.

Use of Cookies

The Global Backpackers Website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Global Backpackers pages, or register with Global Backpackers site or services, a cookie helps Global Backpackers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Global Backpackers Web site, the information you previously provided can be retrieved, so you can easily use the Global Backpackers features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Global Backpackers services or Web sites you visit.

Security of your Personal Information

Global Backpackers secures your personal information from unauthorized access, use or disclosure. Global Backpackers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Global Backpackers will occasionally update this Statement of Privacy to reflect company and customer feedback. Global Backpackers encourages you to periodically review this Statement to be informed of how Global Backpackers is protecting your information.

Contact Information

Global Backpackers welcomes your comments regarding this Statement of Privacy. If you believe that Global Backpackers has not adhered to this Statement, please contact hello@redrockvenues.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.

This policy was last modified on Sept 2023.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

You can contact us by email, or send your request or complaint to the postal address below. We will endeavor to respond within 30 days.
Email:  hello@redrockvenues.com.au.

Red Rock Venues
PO Box 372
South Melbourne  VIC  3205